CivicTrack Now Has Powerful Email Campaign Tools—Here’s How to Make the Most of Them
Whether you’re sharing updates, promoting events, or sending newsletters, CivicTrack’s email campaign tools make it easy to reach the people who matter most—all from one place.
Step 1: Build Your Email List
Start by organizing your audience into lists so you can send the right message to the right people.
• Enter a name for your list
• Click Add
• Select Add to Group
• Choose your filters (location, tags, role, etc.)
• Click Search
• Click Add
Your contact list is ready to use!
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Step 2: Create a Custom Template
Make your messages consistent and professional by saving a template you can quickly update for future outreach.
• Click Create Template
• Name your template and click Save
• Click the template name to open and edit
• Add your message, images, and links
• Click Save again to finish
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Step 3: Launch Your Campaign
Now you’re ready to send out your message.
1. Click Create Campaign
2. Name your campaign
3. Choose a saved template (or create a new one)
4. Add your email subject
5. Select your audience
6. Make any final changes
7. Click Create & Send
You can also schedule your campaign to send at a future date and time—perfect for staying ahead on important announcements.
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Preview Before You Send
Use the Preview Email button to review your message exactly as your recipients will see it.
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Confirm Your Audience
Click View Audience to double-check who’s receiving your email.
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Get Real-Time Results
After your campaign is sent, track performance right from the Campaigns section:
• See open and click rates
• Monitor delivery status
• Understand engagement with your messages
Just click the campaign name for detailed reporting.
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Ready to Start?
CivicTrack gives your organization the tools to keep in touch with the people you serve.
Reach out to our team today to get set up.